About our company

About Our Portable Toilet Rental Services

Started with one flatbed truck running a weekly route through Rochester in 2008, answering the phone before the workday even began. The founder’s start came from dispatching for a regional waste hauler, bringing that same steady rhythm to the operation: clean HDPE units on predictable schedules. That same promise still holds today for portable toilet rental in Monroe County.

Royal blue portable toilet staged on a clean flatbed delivery truck at a portable sanitation depot at sunrise
Family-owned portable toilet rental crew loading a clean royal blue ADA unit onto a flatbed delivery truck outside a modest depot building

Local Roots in Family-Owned Operations

We operate as a family-owned and locally managed business rather than a national franchise or distant call center. Our crew members live across the Rochester metro, so the people answering our dispatch line know every local route and depot. We can quickly reposition a unit or manage a same-day swap because our team stays close to the job site. Every unit we drop off is handled by neighbors who understand the area. We prioritize direct communication and local accountability for every client.

We have expanded to include more communities served by our portable toilet rental fleet, though every new account still begins with a phone conversation.

The fleet behind the route:

Restroom Fleet Capacity for Regional Servicing

Our depot sits north of downtown Rochester and runs six flatbed trucks and a vacuum truck Monday through Saturday. Every three-year cycle rotates HDPE units, ADA enclosures, and hand-washing stations out before scuffs set in. Each restocked unit ships with a fresh foot pump on the basin-mounted hardware, and every rig carries a spare suction hose in the bed. You can reach our portable toilet rental dispatch team during business hours.

Six Flatbed Trucks

Lift-gate delivery and repositioning across the weekly route.

Two Vacuum Pumpers

Three-inch ribbed hoses on a fixed weekly schedule.

Three-Year Renewal

Every unit retired before the body shows real wear.

Saturday Coverage

Weekend deliveries on the same flat-rate delivery fee.

Why Communities or Contractors Trust Us

Reliability shows up in the numbers, not the slogans. We track every service stop against the time we promised it and share quarterly reports with clients. Most of our growth comes from contractors who started with a one-week trial in Rochester and stayed because construction crews trust our weekly servicing routes. The same driver handles their portable restroom each week, with a clean pump out on the holding tank. We hold an active Portable Sanitation Association International membership program credential.

Two-hour response window for service callbacks
On-time servicing rate above ninety-six percent
Repeat customer rate of seventy-eight percent
Average driver tenure of more than five years
early-morning dispatch yard

Put our route to work for you

Tell dispatch the address, headcount, and how long you need the units. We’ll confirm the delivery day, weekly service day, and monthly rate before you hang up. Call (585) 457-4378.